Short Breaks Local Offer

Phoenix is commissioned by Hertfordshire County Council (they fund us) to deliver fun and engaging activities for Deaf and hard of hearing children and young people aged 5- 18 years living in the county.

You can find more information at https://www.hertfordshire.gov.uk/microsites/Local-Offer/The-Hertfordshire-Local-Offer.aspx

If your child is over five years old, we will contact you regarding signing up for Shortbreaks funding when you become a member. This will mean that Phoenix will receive funding that contribute towards your child’s independent activities.

Registering for the Short Breaks Local offer is your decision, however if you book an activity with Phoenix for a child who is not registered, you will be charged the full cost of that activity. For example, children attending an archery session costs SBLO children just £5, for non SBLO children it costs £21.

Once you have booked SBLO activities through the Phoenix booking system, cancellation of those activities will result in the loss of your allocated hours. Please see our Activity Cancellation policy here which explains our terms and conditions for refunds.