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Office hours: 9.00am to 3.00pm

Phoenix Flyers (8yrs – 13yrs)



Now that your child is over 8 years old, they can join our Flyers group.

We hope that your child is happy for you to leave them with us to supervise, but if they (or you) aren’t ready for this then you are welcome to stay but please encourage your child to be as independent as possible during the activity.

If your child has additional needs that cannot be managed by Phoenix staff (such as personal care, challenging behaviours, and complex medical conditions) then you would be required to stay for the activity.

If you stay and you have younger siblings with you, they can join in if the activity is age appropriate for them but you will need to supervise them yourselves. At some activities, Phoenix will need to buy tickets or pay for entrance etc. Phoenix only have funding to pay towards Deaf children at these activities. If you chose to attend with your hearing children, you must pay the full costs occurred for adults and children. If the activity is not age appropriate for your younger children, please bring something for your child to do whilst waiting for your Flyer aged child. It is very important that you do not leave under eights with Phoenix staff to supervise as Phoenix are not registered or insured to supervise them. This includes even ‘popping out’ for 5 minutes.

If you are at the session with your child but then decide to leave, you must inform a member of staff.

There will be Flyers children attending these sessions without parents present and it is Phoenix staff responsibility to safeguard these children. Therefore we must ask you not to engage in activity with these children, including giving them any instructions.

We hope that eventually your child will be happy to attend these sessions without parents or siblings and develop their independent skills.


Please ensure you are a registered member to book activities, if you are not yet registered, please complete our online registration form before booking. You will only need to complete this information once. Please save your user name and password as it will be required every time you make a booking.


Please ensure you have read and agreed to the consent information before you make a booking.


Christmas Fun with Phoenix

22nd December 2023 : 11am

at Aldenham Country Park Farm

Christmas Fun with Phoenix

Winter-Fest at Aldenham Country Park Farm - Fun festive activities on the farm (see below for more info)


Who: Early Birds and Flyers and their families.

Members age 8 and over can come with family or be supervised by Phoenix staff, please let us know in the 'additional notes' section when booking if you are planning for your child (member age 8 and over) to be supervised by us.


When: Friday, 22 December, meeting at 11am


Cost: £3 for members* plus and 1 carer free

£7.95 for each additional adult and sibling

*a member is defined as a hard of hearing or deaf child or young person

For example, if you are a family with 1 deaf child, 1 hearing child and 2 parents coming, then you would book 1 member (includes 1 adult carer), 1 adult, and 1 sibling, which would cost £18.90)


Where: Aldenham Country Park Farm in Elstree - ///wounds.wheels.ships 


Optional Father Christmas visit, extra cost of £14.95 per child. If you are interested in booking this, please put a message in the 'additional notes' section when booking as we may need to arrange for an interpreter.


Winter-Fest includes the following activities:

  • On your way around the Farm, enjoy the Dance Tunnel
  • Hunt down all the Elves hanging around the Farm on the Elf Hunt - find them all to win a prize!
  • Warm up in the indoor Play Barn while the children let off steam on the Bouncy Castle
  • Meet and Greet with Christmas Pooh! (Select times)
  • Plus enjoy the Giant Puzzles, Mini-Tractor Play and Photo Opportunities

See more information on their website - Christmas (aldenhamcountrypark.co.uk)


Beauty & The Beast Pantomime

26th January 2024 : 7pm

at The Peacock Theatre London




The PWC Pantomime Beauty & The Beast is showing on Friday 26th January 2024 at 7pm at The Peacock Theatre, London.


Limited tickets available.


If you would like to book tickets for your family please follow the instruction below on how to book:


Families who want to book and make their own way need to pay a £10 per family refundable on attendance deposit. Please pay £10 in adult ticket and confirm how many tickets you require in the notes section when booking.


Any *members 11+years can travel with Phoenix staff. A £10 refundable on attendance deposit is also required per member. Please pay £10 in child ticket.


* A member is defined as a Hard of Hearing/Deaf child or young adult aged between 0-30 years.


Further details will be published in January regarding where and when to meet and transport information.